✓ Free On-Site Walkthrough Quote
✓ 30+ Naples-Area Gates Pre-Registered
✓ Off-Island and Snowbird Coordination Standard
✓ 2-Year Clean Guarantee
1. Call (239) 384-0208 — Direct Line, Phone Answered Mon–Sat 7am–6pm
Direct line to the office. Blane answers most calls personally during business hours; outside business hours your call goes to voicemail and we return same-day or next-business-morning. The fastest way to reach us if you have a time-sensitive question (HOA inspection notice with cure deadline, post-storm priority response, snowbird arrival date approaching). Same-day on-site walkthrough quote scheduling for most Naples-area properties when you call before noon.
2. Text (239) 384-0208 — Same Number, Best for Photos and Quick Questions
Text the same number for quick questions, sending photos of the property scope, scheduling reschedule, or simple yes/no decisions on quote acceptance. Most Naples customers prefer text for the back-and-forth on scheduling and scope after the initial call. Same-business-day response on all texts during business hours; next-business-morning response on after-hours texts. Photos welcomed and encouraged — a quick text photo of the roof / driveway / pool deck / lanai often produces a same-day quote-band estimate before the formal on-site walkthrough.
3. Quote Request Form — Form Below, Best for Detailed Scope Description
The quote request form below is the right channel when you have a multi-surface scope to describe (whole-property bundle), an off-island or out-of-state coordination need (snowbird + property manager + HOA), a PM/HOA recurring contract bid package request, or any inquiry that needs more than a quick text. Form responses get same-business-day callback during business hours, next-business-morning response on after-hours submissions. PM/HOA bid package responses run within 2 business days.
Hours of Operation
Phones answered Monday through Saturday, 7am–6pm Eastern. Sunday: voicemail and text response, callbacks on Monday morning. After-hours calls go to voicemail with same-day or next-business-morning callback. Field crews work Monday through Friday standard, Saturday by scheduling exception, no work on Sunday except for emergency post-storm response during active hurricane forecast windows.
Initial Response Time
Same-business-day response on all calls, texts, and form submissions received during business hours (Monday–Saturday 7am–6pm). Next-business-morning response on after-hours and Sunday submissions. PM/HOA bid package responses within 2 business days. During active hurricane forecast windows we run a 24–72 hour priority response standard for recurring customers, with capacity held specifically for storm-cycle work.
On-Site Walkthrough Quote Scheduling
Free on-site walkthrough quote scheduled within 1–3 business days of initial contact for most Naples-area properties. Same-day walkthrough scheduling possible when you call before noon for properties on the standard route. Walkthrough takes 15–20 minutes; we identify the full scope, calibrate chemistry to the surface and biology load, and produce a firm written quote on-site or email it within 24 hours. No phone-only firm quotes — the walkthrough is what produces the actually-firm price.
Service Scheduling After Quote Acceptance
Most Naples-area service scheduling runs at 1–3 weeks out from quote acceptance during normal demand cycles. Recurring annual customers get priority scheduling on their established calendar slot (March/April pre-wet-season or November post-wet-season are most common). Pre-listing curb appeal work scheduled with priority around listing date. HOA inspection cure response and post-storm priority response run at 24–72 hour scheduling. Off-island and snowbird coordination handled remotely with property manager and house-watcher routing.
Naples-Proper (Collier County) — 18+ Naples Gates Pre-Registered
HNW Coastal Districts: Old Naples, Port Royal, Aqualane Shores, Park Shore, Pine Ridge, The Moorings, Coquina Sands, Vanderbilt Beach, Naples Cay. Inland Gated Communities: Pelican Bay, Grey Oaks, Tiburon, Quail West, Mediterra, Fiddler’s Creek, Lely Resort, Audubon Country Club, Wyndemere. Plus North Naples + East Naples + non-gated stock across all Naples-area zip codes (34102, 34103, 34104, 34105, 34108, 34109, 34110, 34112, 34113, 34114, 34119, 34120). See our Naples FL roof cleaning page for the detailed Naples-proper geo specifics.
Estero (Lee County) — 12+ Estero Gates Pre-Registered
The Brooks (Shadow Wood, Spring Run, Lighthouse Bay, Copperleaf), Pelican Sound, West Bay Club, Grandezza, The Place at Corkscrew, Wildcat Run, Genova, Estero Country Club, Bella Terra, Country Creek, Cascades at Estero, Verdana Village, Tidewater by Del Webb. Plus Estero non-gated stock (Three Oaks corridor, Williams Road, Estero Boulevard frontage). Lee County licensed and insured. See our Estero FL roof cleaning page for detailed Estero geo specifics.
Marco Island (Collier County) — Barrier Island Specialty
Hideaway Beach Club, Cape Marco, Old Marco, Tigertail Beach, Estuary Drive estate strip, inland canal communities (Caxambas, Tradewinds, Snook Inlet area), plus Marco Shores mainland-side. 360-degree salt-air protocol calibrated for barrier-island geography. Hurricane pre/post priority response. Off-island snowbird coordination standard. See our Marco Island roof cleaning page for detailed Marco geo specifics.
Bonita Springs & Surrounding SWFL Coverage
Bonita Springs (Lee County), Bonita Bay, Pelican Landing, Highland Woods, Worthington, plus the broader Bonita Springs gated and non-gated stock. Originating service market for Wash and Glow operations — some of our oldest recurring customer relationships are Bonita Springs properties. Coverage extends to Estero and the Naples-Bonita corridor as standard route. Plus selective coverage in Fort Myers Beach, Sanibel/Captiva, and the broader SWFL region for established customer relationships.
A note from Blane, owner
BLANE · OWNER · (239) 384-0208 · 11+ YEARS NAPLES SPECIALTY
“Wash and Glow is operator-owned and family-run. I answer most of the calls during business hours, walk most of the on-site quote walkthroughs personally on the high-touch jobs, and the same crew shows up for the recurring annual customers year after year. The operation is structured to keep customer relationships intact for 5, 7, 10 plus years. Most of our calendar is recurring repeat customers and HOA referrals; we don't churn through one-time bookings. If you call us, expect to hear from a person who's been doing this work in Naples for over a decade and who has the answers to whatever question comes up about your specific property and scope. The walkthrough is genuinely free; the quote is genuinely firm; the 2-year written guarantee is genuinely the strongest in the Naples market. Looking forward to hearing from you.”
— Blane, owner · answers the phone personally
Ready for a clean roof, guaranteed for 2 years?
We come to your property, inspect the roof, give you a firm price. 15–30% less than franchises.